Frequently Asked Questions

What is CsTrade?

CsTrade is a United Kingdom company. Our company provides a full investment service focused on the bitcoin and cryptocurrency market We are among the best platforms to invest and grow your bitcoin and other cryptocurrency

How do I create my account?

Registration process is very easy and will take a few moments to complete Simply click CREATE ACCOUNT button and fill in all the required fields

How do I make a deposit?

To deposit funds in your trading account is quick and simple For your convenience you may choose one of the several available deposit methods To make a successful deposit please follow the steps below Login to your account Click on the DEPOSITS button in the DASHBOARD section Choose the deposit option And follow the steps to complete your transaction

How long does my deposit take before it can reflect on my CsTrade account dashboard?

Your deposit will be reflected immediately once it is confirmed on the blockchain network

How long does it take to process my withdrawal?

Once we receive your withdrawal request we process immediately and send to your bitcoin wallet

Can I have more than one account?

No you cannot have more than one account only investors on the vip plan are allowed to do so

Is this company properly registered?

Yes we are officially and properly registered in United Kingdom with company registration number 01516196.

Can I have more than two accounts?

We do not allow multiple accounts except only for our investors on the VIP plan

how many times can i make a deposit?

Yes you can make as many deposit as you want on any of our investment plans except the starter plan where you can only invest 3 times after which you make a choice to continue investing with us or not